FlowComps Privacy Policy
Last updated: 3/18/2026
FlowComps respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and automation systems.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of information:
a) Information provided directly
- Name
- Email address
- Phone number
- Business name
- Any information submitted through contact forms, lead forms, or communications
b) Information processed on behalf of clients
When providing automation services for our clients, we may process data such as:
- Lead information (e.g. contact details, form responses)
- Messages or inquiries submitted through third-party platforms (e.g. Meta lead forms)
- Other types of information depending on the service which FlowComps provides.
This data is processed strictly on behalf of our clients and according to their instructions.
c) Technical information
- IP address
- Browser type
- Device information
- Usage data related to our website or systems
2. How We Use Information
We use information solely for legitimate business purposes, including:
- Providing and operating our automation and workflow services
- Integrating third-party platforms (e.g. CRM, messaging, analytics)
- Responding to inquiries and support requests
- Improving system reliability and performance
- Complying with legal and regulatory obligations
We do not sell personal data.
3. Data Processing & Automation
FlowComps provides AI-powered automation services. This may include:
- Automated lead handling
- Data routing between platforms
- AI-assisted classification, summarization, or response generation
All automation is designed to:
- Minimize data exposure
- Use data only for its intended purpose
- Operate within agreed scopes with clients
4. Third-Party Services
We may use trusted third-party services to operate our systems, including but not limited to:
- Cloud hosting providers
- Automation tools
- AI service providers
- Messaging or CRM platforms
These providers are used only where necessary and are required to maintain appropriate security standards.
5. Data Storage & Security
We take reasonable technical and organizational measures to protect data, including:
- Secure servers and access controls
- Encrypted communications where applicable
- Restricted access to systems and credentials
No system is 100% secure, but we work to protect data against unauthorized access, alteration, or loss.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet contractual or legal obligations
- Support operational requirements
Data processed on behalf of clients is retained according to agreed terms or deleted upon request.
7. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal data
- Request correction or deletion
- Object to certain types of processing
- Request data portability
Requests can be made by contacting us using the details below.
8. Client Data Responsibility
Where FlowComps processes data on behalf of a client:
- The client remains the data controller
- FlowComps acts as a data processor
- Responsibility for lawful data collection lies with the client
9. International Data Transfers
Our services may involve processing data across different jurisdictions. By using our services, you acknowledge that data may be processed in locations where we or our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available upon request or on our website.
11. Contact Information
If you have questions about this Privacy Policy or how data is handled, you may contact us at:
FlowComps
Email: info@flowcomps.org
Website: https://flowcomps.org